FAQ

Call us or fill out the contact form to let us know what you need in order to outsource healthcare BPO to Infonetiq Inc., We will get in touch with you to learn more about your needs, respond to your inquiries, and provide you a pricing quote.

Innovator in healthcare Services outsourcing, Infonetiq Inc., has been offering outsourced services since 2003.

Our pricing, which may help you save up to 60% on operational costs, are extremely competitive and rely on a variety of variables, including:
1. The duration of the agreement
2. Project complexity
3. The technology used
4. Agent's necessary degree of expertise and training

Wire transfers, credit cards, and PayPal are the payment methods we accept.

To guarantee that consumers receive top-notch healthcare services, we adhere to strict quality control procedures at every level. We also adhere to HBMA and HIPAA regulations.

In healthcare billing, managing rush hour tasks is nothing new. The management of the initiatives is what differentiates them. It's crucial to produce flawless products before the deadline. We have enough qualified personnel to manage time-sensitive deliverables. Additionally, we are adaptable to our clients' needs and, if necessary, we may hire additional professionals to work on rush hour tasks and complete them on schedule.

Schedules established by our clients are followed at Infonetiq Inc. In order to comprehend the business needs and decide how much professional employees should be allotted for the project, we first analyze the accounts of our customers, the rules that apply to each account, and the software configuration. Once the project is underway, we expedite the whole setup process and begin the RCM process while focusing on increasing our clients' income. From the moment they began working with Infonetiq Inc., our clients have experienced an improvement in their accounts within 60 to 90 days. Reading through our case studies and client reviews will offer you a comprehensive understanding of how we manage their accounts.

As part of the medical billing process, medical coding involves giving codes to diagnoses and treatments in order to aid with financial payment from insurance companies.

At Infonetiq Inc., coders with and without AAPC certification are employed. All of our coders have years of expertise and are able to provide high-calibre work.

Within 45 days of the date the claims were sent, we make care to follow-up with the aging AR. We make sure that every batch of claims sent to the insurance provider receives confirmation of receipt, preventing any transactions from being turned down by the carrier.