INFONETIQ INC., PROVIDED A MEDICAL HEALTHCARE PROVIDER WITH CALL CENTER SERVICES

Client The customer is a US-based healthcare company that focuses on preventing diabetes and obesity. They provide affordable and scientifically supported treatments to cure these potentially fatal illnesses. Requirement The client has several one-on-one meetings and group seminars as part of their awareness drive. The general public is informed about coping methods and preventative actions […]

Readmore

CHART EXTRACTION SERVICES PROVIDED BY INFONETIQ AIDED A PROVIDER OF HEALTHCARE SERVICES

Client The client is one of the top New York-based providers of healthcare risk adjustment services. They have been meeting the demands of their prominent clientele who participate in programs including Medicare Accountable Care Organizations Program, Medicaid, Medicare Advantage, and the Affordable Care Act. Requirement The client was seeking chart extraction assistance from a reputable […]

Readmore

AUDIO FILE TRANSLATION AND TRANSCRIPTION FOR A HEALTHCARE SERVICES PROVIDER

An American healthcare services company with more than ten years of expertise in the field needed the focus group conversations’ transcripts, translations, and meticulous labelling. To complete the job quickly and affordably, they reached out to Infonetiq Inc., Customer The client is a provider of health services in the United States with a focus on […]

Readmore

Charge Entry, Patient Demographics and Payment Posting

Customer One of Georgia’s top ambulance billing businesses Challenges The Company contacted Infonetiq Inc. to handle charge and demographic entry. The following factors influenced the business’ decision to offshore: Employee churn Cash flow issue brought on by a claim submission delay We had to do the processes using a new piece of software. We received […]

Readmore

Case Study on Accounts Receivable Services

Customer The customer is a well-known healthcare provider in the field. They have a staff working inside that communicates with clearinghouses and insurance providers to transmit claims, analyze acceptance reports, and find any submission errors. The staff resolves all registration-related difficulties within 24 hours, and the mistakes are calculated using a percentage. Hospitals receive frequent […]

Readmore