About Us
500+ Employees, 50+ Happy Customers, 5+ years in Business, 3+ Global delivery Centers
Infonetiq Inc. is a global corporation that offers outsourcing, business consulting, and IT services. Established in 2018 and incorporated in 2020 with the sole aim of leveraging technology to equipand let businesses develop efficiency, negate global distances, save time, and enhance bottom lines globally. Infonetiq Inc., has proven itself over the course of 10 years of rewarding experiences. With sales and delivery facilities in the United States, and India, Infonetiq Inc. works globally. These offices offer a strategic assistance for customer-enhancing solutions. In all of its service offerings, Infonetiq Inc., complies with a rigid international quality requirement as an ISO 9001-2015 recognized delivery provider.
Our Goal & Purpose
By offering benefits that support our customers' long-term, sustainable growth, Infonetiq Inc., will become their go-to partner. The goal of Infonetiq Inc. is to persistently deliver value to our clients. We use cutting edge technology and industry best practices to deliver a variety of comprehensive and reasonably priced information technology solutions from across the globe, assisting clients in achieving their business objectives.
Our Core Distinction
- Quick project turnaround.
- Significant cost savings.
- Compliance with international quality standards.
- Proficiency in flawlessly carrying out customised project needs.
- Significant rise in business income and productivity.
- A committed staff working round-the-clock to manage projects, transitions, and customer engagement.
- Extensive domain understanding, and multidisciplinary outsourcing expertise.
- Continuity is ensured by adopting effective processes for resource planning and retention.
- Strategically placed delivery points to fully utilise cutting-edge technologies.
Our Team
Our team, which was founded and is directed by specialists, has the expertise needed to advance your practice or business. We are a group of over 1000 experts in our fields that are driven and committed to providing the finest results. Our staff is devoted to providing high-quality work on schedule, and they apply creative ideas that change the client’s company’s operations.
The employee attrition rate of Infonetiq Inc. is among the lowest in our sector. As a result, we are able to retain and draw in the top talent in the sector by providing an atmosphere that encourages our employees to pursue exciting careers.
Our enthusiastic staff is made up of a skilled group of management graduates, business analysts, customer service representatives, sales and marketing experts, graphic designers, writers, and other domain professionals.
Together, the members of our executive team have an extensive range of ability and expertise in many different industries. They are able to comprehend our clients’ viewpoints from a broad range of angles thanks to their in-depth understanding of how foreign marketplaces operate.
Our Infrastructure
At Infonetiq Inc., we are well aware of your concerns around outsourcing and the security, privacy, and protection of your data. To ensure flawless connection and an unbroken flow of data, we have made investments in cutting-edge technology. Our rigorous security procedures guarantee that any information transmission is 100 percent safe.
Physical Security
Security guards are always present on our property. A triple authentication procedure involving a photo ID, an access card, and a biometric (fingerprint) is required to enter our premises. CCTV cameras have been erected all throughout the building, and the security staff is constantly watching them. The servers are further protected from unauthorized access by additional security measures.
Technology Security
For connection, we utilize SonicWALL and Sophos Firewall. The firewalls from SonicWALL and Sophos safeguard the network and manage several encrypted VPN connections. Dell Servers provide top performance. For our call center, we utilize high-end IP PBX from Asterix and unified leaders in
Telecommunications solutions.
Connectivity
For our Internet access, we collaborate with many Internet Service Providers (ISPs). In the event that one ISP’s connectivity fails, this guarantees redundancy. In order to avoid congestion, enough Internet bandwidth has been made accessible. For communication between our office and the client’s location, 128-bit encryption is employed.
Security & Confidentiality
At Infonetiq Inc., security is something we take extremely seriously and with great caution. To guarantee data protection and network security, many measures have been implemented.
a) DATA SECURITY
Confidentiality and nondisclosure agreements are made official contracts by Infonetiq Inc. that are required by law. These agreements are made with both our staff members and any outside vendors (such as IT suppliers) that have access to the information of our clients in order to guarantee that it is completely safeguarded.
Data leakage protection (DLP), a feature of antivirus protection, aids in preventing data corruption and leakage from Infonetiq’s network. In order to make sure they can handle even the most recent virus threats, antivirus software and the Microsoft update server are configured for automatic updates. At every level of the business process, monitoring, auditing, and reporting are done.
b) NETWORK SECURITY
With Network Security Appliance, capabilities like content/URL filtering, intrusion prevention, anti-spyware, and gateway security are implemented. To build several VLANs with specified security policies, managed switches are utilized. Utilizing content/URL filtering, web category filtering, and application filtering through firewall and proxy technologies, internet access is controlled.
Each employee has their own login to access the system and network resources. This guarantees that the data hasn’t been altered in any way. Data is only available to those who need it thanks to an access control matrix and audits setup on the file server. Using group policy and antivirus policy, the USB Storage capability is disabled for network PCs, ensuring that external media like USB drives and DVDs are blocked from data copying.
c) PHYSICAL SECURITY
Access control to the buildings of Infonetiq Inc. is managed by multifactor authentication employing biometric technologies. A physical surveillance system that operates around-the-clock has been installed to track the movement of people and other resources.
d) EMAIL SECURITY
Executives and the leadership team have access to email for communication with staff members and clients. The configuration of security rules in the email server ensures that unapproved attachment types are denied access, and send mail rules restrict access to send mail to personal email domain IDs and other unapproved email domain IDs. Spam filtering software is installed on the mail server to protect mail data from viruses and malware.